Stack Matrix

Business Process Outsourcing

Intelligent Operations, Value-First Outcomes.

Is your business future-ready? Now is the high-time to make your business operations intelligent.

BPO Services For High-Growth Companies

Customer Service

We can handle customer inquiries, complaints, and feedback through various channels such as email, and live chat

IT Management

We manage and maintain your organization's IT systems, including servers, networks, and other computer systems.

Technical Support

We provide assistance to customers with technical issues related to products or services offered by the company.

Chatbot development

We can create and implement chatbot technology to provide customer service and support.

Back-Office Support

We provide support for non-customer facing business operations such as data entry, data processing.

Get Started Today

Unleash potential, craft ideas, and excel through our Discovery to Delivery framework – turning visions into innovative success at every stage.
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Frequently Asked Questions

BPO (Business Process Outsourcing) services involve delegating non-core business processes, such as customer support, back-office operations, and data entry, to a third-party provider.

We offers a range of BPO services, including customer support, data entry and processing, content moderation, e-commerce support, and back-office operations.

Stack Matrix has a dedicated quality assurance team that conducts regular audits and monitors the performance of our BPO teams. We also provide extensive training and onboarding to ensure that our teams are fully equipped to handle our clients’ needs.

Stack Matrix pricing for BPO services varies depending on the type of service, the complexity of the project, and the length of the engagement. We work with clients to provide customized pricing solutions that fit their budget and specific needs.

Stack Matrix has strict data security and privacy policies in place to ensure the confidentiality and integrity of our clients’ data. We comply with industry-standard security protocols and have regular security audits to ensure that our systems are secure.

Yes, Stack Matrix has experience providing BPO services for a range of industries, including healthcare, e-commerce, fintech, and more. We work with clients to provide customized solutions that fit their specific industry and business needs.

The turnaround time for our BPO services varies depending on the type of service and the scope of the project. We work with clients to establish clear timelines and milestones to ensure that we meet their needs and deadlines.

Stack Matrix has a dedicated project management team that facilitates clear communication and collaboration with our clients throughout the engagement. We use a range of communication tools and methods to ensure that our clients are informed and engaged throughout the process.

What Can We Build for You?

Let’s discuss your ideas. We will send you an NDA before we talk. All the information is kept confidential.

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Our Engagement Models

Dedicated Development Team

Our developers utilize state-of-the-art cognitive technologies to provide high-quality services and customized solutions to our clients.

Team Extension

Our team extension model is designed to assist clients seeking to expand their teams with the precise expertise needed for their projects.

Project-based Model

Our project-oriented approach, supported by a team of software development specialists, is dedicated to client collaboration and achieving specific objectives